WE CARE ABOUT YOUR PRIVACY

 

PRIVACY AND COMMUNICATION ON OUR PLATFORM

Onpos does not guarantee the accuracy, integrity or veracity of any posts on Onpos website. However, you acknowledge and agree that we have the right to monitor and to alter, edit, refuse to post or remove any comment that you post to the Website, in whole or in part, for any reason or for no reason, in our sole discretion, and you agree that we do not have any obligation to use or respond to any comment. In relation to information provided by you on the Onpos Website, you further agree:

- to provide us with accurate, complete and current information at all times;

- not to allow any third party to access the Website on your behalf;

- to be responsible for allowing any other person or entity to access the Website on your behalf;

by posting comments on the Website, you warrant and represent that (i) you own the proprietary rights to such information, and (ii) the information does and will not infringe any party's intellectual property, publicity, privacy, or other rights and that such information is and will not be defamatory or libelous;

you must not use the website or its hyperlink to display any material which is in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law; harmful, threatening, abusive, harassing, tortuous, vulgar, obscene, libelous, or otherwise objectionable that may invade another's right of privacy or publicity; racist, sexist or homophobic; pornographic or profane; defamatory of any person, entity or organisation or otherwise offensive in the opinion of Onpos; and

that you do not have a right to reproduce, display or transmit under any law or under contractual or fiduciary relationships or that infringes any of the rights (including the intellectual property rights) of any person or otherwise likely to be harmful to those persons likely to use the Website.

If any of the Terms herein are breached, we reserve the right to trace your IP address, contact your service provider and ask that you be blocked from accessing the Website. Furthermore, the unauthorised use of this Website may give rise to a claim in damages or may be a criminal offense.

Onpos reserves the right to edit or delete any messages left on Onpos website, including but not limited to any message which contravenes these Terms.

At Onpos, we are committed to safeguarding and preserving the privacy of our clients and patrons. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our platform. We update this Policy from time to time so you will do well to review this Policy regularly. By using, visiting or browsing the Onpos platform, you accept and agree to our information terms and practices described below.

ACCESS TO YOUR INFORMATION

We give you access and the ability to update a broad range of information about your account, including your contact information and your communication preferences in the "Onpos" portion of our website. You must be signed in to access "Onpos". If you have a question regarding our privacy practices, or want to exercise your rights regarding your personal information, please contact us at helpdesk@onpos.com.ng

THIRD PARTY LINKS, WEBSITES, PLATFORMS AND APPLICATIONS

On occasion, we may include links to third parties on this website. Where we provide a link, it does not mean that we endorse or approve that site's policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

The Onpos service may be provided through platforms or contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. For example, you may be able to access the Onpos service through platforms such as third party e-commerce sites; PlayStation systems, Microsoft Xbox, Nintendo Wii, Apple TV, Roku Streaming Player, iPad or iPhone and a number of other Internet connected devices or services. Whilst we endeavour to associate with reputable companies, Onpos cannot be responsible for the information handling practices of these other websites and platforms. These websites and platforms have separate and independent privacy statements, notices and terms of use, which we recommend you read carefully. In addition, you may encounter third party applications that interact with the Onpos service. To learn more about these, see our Terms of Use.

Please note that this Privacy Policy may include some embedded hyperlinks that may only be accessed through our website.

INFORMATION WE COLLECT FROM YOU

In running and maintaining our website and service, we may collect and process the following data about you:

Information about your use of our site including details of your visits such as pages viewed and the services that you access. Such information includes traffic data, location data and other communication data.

Information provided voluntarily by you. For example, your contact details when you register, subscribe, and payment details when make a purchase.

Information that you provide when you communicate with us by any other means.

When you interact with further us, we may ask you to supply us with personal information so that we can provide, enhance and personalise our services and marketing efforts. For similar reasons, we may supplement the personal information you provide with publicly available information about you, as well as information from other sources, as permitted by law. We use this personal information for various reasons, including to process your registration, your orders and your payments, and to communicate on these and other topics. For example, we may use your e-mail address or other methods to send newsletters to you, messages about new Onpos features, special offers, promotional announcements, consumer surveys, and other correspondence and marketing concerning our service. We will also send you messages relating to your account or payment transactions unless your account is closed.

USE OF YOUR INFORMATION


We use the information that we collect from you to improve the services we provide to you. In addition to this we may use the information for one or more of the following purposes:

(i) To inform you of any changes to our website or services.

(ii) To provide information to you that you request from us relating to our services.

(iii) To provide information to you relating to other services that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.

DISCLOSING YOUR INFORMATION


We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

To satisfy any applicable law, regulation, legal process, or governmental request;

To enforce applicable terms of use, including investigation of potential violations thereof;

To detect, prevent, or otherwise address illegal or suspected illegal activities, security or technical issues;

To protect against harm to the rights, property or safety of Onpos, its users or the public as required or permitted by law; or in connection with any reorganisation, restructuring, merger or sale, or other transferring of assets provided that the receiving party agrees to respect your personal information in a manner that is consistent with our Privacy Policy.

In addition to the above, we may share your personal information among the Onpos sister/subsidiary companies, who will follow practices that are consistent with the practices described in this Privacy Policy. In addition, we use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Services Providers to provide marketing, communications, infrastructure and IT services, personalise and optimise our service, process credit/debit card transactions, provide customer service, collect debts, analyse and enhance data, including users' interaction with our service, and process consumer surveys.

In the course of providing such services, these other companies may have access to your personal information. We do not authorise these companies to use or disclose your personal information except in connection with providing the services we request of them.

We may offer joint promotions or programs that, in order for participation, will require personal information be shared with third parties. For example, we may partner with companies that offer incentives and other special offers if you sign up or otherwise utilise our service. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. By participating in such joint promotions or programs, you agree to our sharing of your information. Please note that we do not control the privacy practices of these third party businesses.


TRANSFER OF YOUR INFORMATION

Given that the Internet is a global environment, using the Internet to collect and process information necessarily involves the transmission of data on an international basis. Therefore, by using Onpos, you acknowledge and agree to the transfer of your information outside your country of residence to any country where we have facilities or engage third parties (including but not limited to payment processors, cloud service or other IT providers, and other companies that provide services to us). You understand that the countries to which we may transfer information may not have as comprehensive a level of data protection as in your country. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is transferred securely.

The usage of this Onpos website and its attendant hyperlinks and features requires that you must respect other User(s) of the Website in your interactions with them. Onpos reserves the right, in its absolute discretion, to disable your account if it believes that you are violating these terms of usage.

You agree that you shall immediately notify Onpos of any objectionable posts or other content appearing on the Website.

SAFEGUARDING YOUR ACCOUNT, ACCESS/PIN NUMBERS, PASSWORDS AND TOKENS

The User SHALL be solely responsible for activities that occur on such User's account. It is your responsibility and we urge that you must keep your account password, access code or PIN number secure at all times. You MUST KEEP YOUR PIN OR ACCESS NUMBER OR PASSWORD PERSONAL AND PRIVATE. Onpos DOES NOT store either in transit or at rest any PIN details! You must notify Onpos immediately of any possible or actual breach on or unauthorised use of your account. It IS ALSO YOUR RESPONSIBILITY to immediately report same to the police, law enforcement agency, bank or financial institution hosting the transaction card or the financial regulatory agencies and obtain/keep a report slip issued to you on the disputed transaction or activity carried out by a third party without your knowledge and authorisation.

Any materially different terms from those described in these Terms of Use will be disclosed at your sign-up or in other communications made available to you. You can find specific details regarding your transactional relationship membership with Onpos by visiting our website If you signed up for Onpos using your account with a third party (i.e., iTunes, or similar account) as a Payment Method, and wish to cancel your account at any time, including during your free trial, you will need to do so through such third party, including by visiting your account with the applicable third party and turning off auto-pay, or any other pre-formatted set up for the Onpos service. You may also find billing information about your transactions by visiting your account with the applicable third party. For certain Payment Methods, the issuer of your Payment Method may charge you a foreign transaction fee or other charges. Check with your Payment Method service provider for details.

CHANGES TO THIS POLICY

Onpos may, from time to time, make changes to this Privacy Policy. In these cases, the policy will be automatically updated and notification of the change/update communicated to your email account.

CONTACTING US

Please do not hesitate to contact us on helpdesk@onpos.com regarding any matter relating to this Privacy Policy.


 

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